Betsy MikelinFirefox User ExperienceHow we created inclusive writing guidelines for FirefoxPrioritizing inclusion work as a small team, and what we learned in the process.Jun 14, 2022Jun 14, 2022
Betsy MikelThe haunting of the Mikel manseWhat happened when my family bought a dilapidated Victorian no one else dared to love.Aug 24, 20214Aug 24, 20214
Betsy MikelinFirefox User ExperienceContent design considerations for the new FirefoxHow we collaborated on a major redesign to clean up debt and refresh the product.Jun 7, 20213Jun 7, 20213
Betsy MikelinCuriousThe Best Books I Read in 2020The books that moved me during an unprecedented year.Jan 15, 2021Jan 15, 2021
Betsy MikelinFirefox User ExperienceHow to Write Microcopy That Improves the User ExperienceWhen you’re short on space, writing clear microcopy can sometimes take a surprising amount of time.Nov 11, 20201Nov 11, 20201
Betsy MikelinFirefox User ExperienceContent Strategy in Action on Firefox for AndroidThe behind-the-strings work that content strategy does to improve the user experience of our products.Sep 10, 2020Sep 10, 2020
Betsy MikelinFirefox User ExperienceSimplifying the Complex: Crafting Content for Meaningful Privacy ExperiencesHow content strategy simplified the language and improved content design around a core Firefox feature.Jul 31, 20202Jul 31, 20202
Betsy MikelinFirefox User ExperienceUX Book Club Recap: Writing is Designing, in Conversation with the AuthorsMichael Metts and Andy Welfle joined the Firefox UX team to discuss their book Writing is Designing: Words and the User Experience.Jul 6, 2020Jul 6, 2020
Betsy MikelinFirefox User ExperienceRemote UX collaboration across different time zones (yes, it can be done!)Even in the “before” times, the Firefox UX team was distributed across many different time zones. Some of us already worked remotely from…Jun 17, 20201Jun 17, 20201
Betsy MikelinFirefox User ExperienceDesigning a content-first experience on Firefox MonitorSix methods a UX content strategist at Firefox used during the product’s redesign.May 20, 2020May 20, 2020